Shipping policy

Shipping Policy

At Rawda Roots, we aim to process and deliver your order as quickly and smoothly as possible.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is 3–7 business days, depending on your location. Delivery times may vary during peak periods, sales, or due to courier delays.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations. Please ensure that the provided shipping details and contact number are accurate so our courier partner can complete delivery successfully.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you may receive shipping confirmation and tracking details where available.

Delivery Issues

If your order is delayed, arrives damaged, or you receive the wrong item, please contact us within 48 hours of delivery so we can assist you promptly.